FAQ: Cytress - An Immersive Cyberpunk Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

[STRETCH GOALS / ADD-ONS] Are we doing stretch goals / addons for upgraded components?

To get Cytress out to as many people as possible, we needed to make sure that it had a reasonable MSRP or retail price for the retail version! To do that, we had to make sure the game had a balance of both quality and scale moving forward, that’s why we decided to include only the necessary components of the game that bring the best out of cytress without inflating the game with stretch goals which we know will knock up the manufacturing and shipping costs, making it harder to enter the retail market. Addons are a great idea and as we can see a lot of interest from backers so are talking to our manufacturer about these possibilities.

Last updated: April 28, 2022 23:18

[ADD-ONS] Cytress Travel Pack

The Cytress Travel pack adds 12 cards (2.5 x 3.5 inch) one for each faction that can be used in place of the faction boards for smaller play area.

Last updated: May 01, 2022 02:20

[ADD-ONS] Cytress Character Pack

The Cytress Character Pack adds 5 books, one for each character, giving you an introduction to them and their place in Cytress. You can also use the middle spread of the book as a character mat, with expanded art and slots for your lifepath! The character pack adds no new gameplay, instead bringing narrative to the world of Cytress.

Last updated: April 28, 2022 23:18

[ADD-ONS] Cytress Mission Pack

The Cytress Mission Pack adds 4 books, one for each faction (Corpocrats, Privateers, Rovers, and Hooligangs), with stories detailing all 72 missions (18 for each faction) that you can complete throughout the game. Add extra depth to your cyberpunk experience reading these to the table as you infiltrate, terminate, and loot your way through the underbelly. The mission pack adds no new gameplay, instead bringing narrative to the world of Cytress.

Last updated: April 28, 2022 23:18

[ADD-ONS] Cytress Universe Pack

The Cytress Character Pack adds 3 back to back chronicles of Cytress. The world of Cytress is divided into three major territories – the Underbelly, the Fortress, and Stratos – each a world of its own; ruled by different kinds of people, vying for control with different kinds of stakes. Learn about the world of Cytress and this cyberpunk world through these chronicles. The universe pack adds no new gameplay, instead bringing narrative to the world of Cytress.

Last updated: April 28, 2022 23:18

[ADD-ONS] Cytress Origin Story Book

The Cytress Origin Story Book dives into the canonical world of Cytress. Encapsulating the essence of cyberpunk while fleshing out the story of our five primary protagonists. Turning your board game experience into a re-imagining of your character. Learn how they are all connected as they vie to make their way to Stratos. The Cytress Origin Story Book adds no new gameplay, instead bringing narrative to the world of Cytress.

Last updated: April 28, 2022 23:18

[ADD-ONS] Are there any Kickstarter Exclusives?

While we are not doing any “Kickstarter Exclusives” with this campaign, our add-ons may be costly and difficult to obtain post campaign and cost much more to purchase and ship in the future.

Last updated: April 28, 2022 23:18

[CUSTOM FRIENDLY] What does custom friendly shipping mean?

It means we are taking the necessary steps to pay for the customs ourselves so backers like you won’t have any surprise custom related charges when you receive the game.

Last updated: April 28, 2022 23:18

[VAT] Are local sales taxes like VAT included in the pledge?

As we will be shipping Cytress to backers all over the world, it is not possible to include local sales taxes in the pledge as they differ from country to country. Local sales taxes will be charged in the pledge manager post-campaign. For example, if you are located in the UK or the EU, you will be required to pay roughly an additional 20-21% VAT in the pledge manager.

Last updated: April 28, 2022 23:18

[SHIPPING] I want to buy the game but my country is not listed in the shipping chart.

It is most likely considered as the Rest of the World in the shipping chart. Please note the countries in the “Countries We Do Not Ship To” section too. If you have other questions, feel free to email us at sean@cytress.com

Last updated: April 28, 2022 23:18

[PLEDGES - GROUP] Is there a discount to the price of the game / shipping if I buy multiple copies? How do I order more than 1 copy?

Yes, getting multiple copies shipped to 1 location will reduce shipping costs per copy. For additional copies, you can add up to 5 extra copies via the add-ons through Kickstarter (for a maximum of 6 copies). Please refer to our Shipping rates for additional copies on the campaign page.

Last updated: May 03, 2022 03:20

[PLEDGES] Can I change my pledge?

Yes, if the campaign hasn’t ended yet, you can adjust your pledge any time on Kickstarter before the campaign ends. If the campaign ended, you’ll be able to change your final order in our pledge manager where you’ll be able to edit your order or add more copies of either edition.

Last updated: April 28, 2022 23:18

[PLEDGES] Can I get a refund?

Yes, please see the refund section on the Kickstarter campaign page for more details.

Last updated: April 28, 2022 23:18

[LANGUAGES] Will there be other languages available?

Currently we are only offering the game in English for this Kickstarter campaign. We are working with our partners to bring more languages in the future.

Last updated: April 28, 2022 23:18

[GAME] How do you set this game up?

You are welcome to read our rulebook! Rulebook: https://boardgamegeek.com/filepage/230117/cytress-rulebook

Last updated: April 28, 2022 23:18

[GAME] How does the solo mode work?

The Solo mode is played against a unique AI system, designed by Karl Lange. As the AI takes actions, it will ‘remember’ its past decisions, taking advantage of its locations on future turns. The AI has 5 levels of difficulty that players can compete against in a head to head competition for the most prestige. You can find the solo mode rules in the back of the rulebook: https://boardgamegeek.com/filepage/230117/cytress-rulebook

Last updated: April 28, 2022 23:18

[GAME] How big is the Stratos Tower?

The Stratos tower is 26 cm high.

Last updated: April 28, 2022 23:18

[GAME] Can I try the game before I back the game?

Absolutely! We want you to feel confident with your purchase. It is available for free to play on Tabletop Simulator here: https://steamcommunity.com/sharedfiles/filedetails/?id=2592029647

Last updated: April 28, 2022 23:18

[GAME] What are the card sizes?

There are 111 Mini Euro playing cards in Cytress (44x67mm).

There are 12 Cytress Character Add-on Pack are MTG Size (63.5x88mm / 2½x3½inch)

Last updated: May 01, 2022 02:20

[CARD SLEEVES] Can you offer card sleeves?

As we would only be ordering a small volume, it will actually be cheaper to buy sleeves from your local board game shops than if we were to include them as as add-on. We are using all industry standard card sizes to make it as easy as possible for you to find sleeves for Cytress.

Last updated: April 28, 2022 23:18

[KICKSTARTER] How are you going to update backers about the game after the campaign ends?

We will provide updates regularly in the Kickstarter campaign until every backer has received their games.

Last updated: April 28, 2022 23:18

[KICKSTARTER] I’m new to Kickstarter. How can I support this project and get a copy of Steam Up?

1) Click the green “Back this Project” Button in the top right 2) Pick the reward you want for supporting the project, and hit the green Continue button 3) Create an Account (if you haven’t already) 4) Your credit card will be charged after the campaign is complete and we’ll be in touch with you shortly after that!

Last updated: April 28, 2022 23:18

[PLEDGE MANAGER] What is a pledge manager?

A pledge manager is a website to manage your Kickstarter rewards post-campaign. You will need to confirm your order and shipping address in the pledge manager. We will provide specific instructions sent to your email with a link to complete your order at a later time.

Last updated: April 28, 2022 23:18

[TIMELINE] Why is the expected delivery May 2023?

The timeline is estimated with the current global shipping delay and material shortage included in the timeframe. While there may be other factors that may affect the timeline, May 2023 is the goal we are truly aiming for.

Last updated: April 28, 2022 23:18

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

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When will my order be shipped, charged or locked?

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I completed the survey, but haven't received my rewards yet. When will they arrive?

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